Dhaval Shah | Agentic AI & Cloud Solution Architect

About Me

Building Agentic AI
for the Enterprise

Architect of enterprise agentic AI systems with over 18 years of experience designing autonomous, multi-agent solutions that transform how organizations operate. I specialize in building AI agents using Azure AI Foundry, Semantic Kernel, and Copilot Studio—leveraging retrieval-augmented generation (RAG), tool-calling, function calling, and multi-agent orchestration to deliver intelligent, context-aware automation at scale.

My work spans the full AI solution lifecycle: from designing RAG pipelines with Azure AI Search and vector embeddings, to building multi-agent workflows where specialized agents collaborate on complex business processes—document analysis, data extraction, report generation, and autonomous task completion. I have delivered AI agents that reduced manual processing by 60%+ and enabled natural-language access to enterprise knowledge across 50K+ documents.

Beyond AI, I bring deep expertise in Azure cloud architecture, Microsoft 365, SharePoint Online, and Power Platform—building AI-enhanced intranet experiences using SPFx, Microsoft Graph API, and LLM integrations that deliver personalized, context-aware employee portals. As a technical leader, I drive enterprise intranet modernization, mentor engineering teams, and bridge the gap between AI innovation and business strategy.

Location

Greater Houston, TX

dhaval.shah01@gmail.com

Phone

Credly

GitHub

AI Projects

Agentic AI Case Studies

AI-Powered Document Extraction & RAG Pipeline

End-to-end AI enrichment pipeline that extracts structured product data from unstructured PDF data sheets using Azure AI Search custom skills, Azure Functions, and GPT-4.1 — building a fully searchable RAG-enabled product catalog.

Azure AI Search Azure OpenAI (GPT-4.1) Azure Functions (.NET 8) Azure AI Foundry Custom Skills

View on GitHub

Azure AI Insight Hub — Centralized AI Platform

Enterprise AI platform with Azure API Management as an AI Gateway, multi-region Azure OpenAI load balancing, full observability via Application Insights, and a production-ready RAG pipeline — serving 1000+ internal users with governed LLM access.

Azure APIM (AI Gateway) Azure OpenAI Azure AI Search Bicep IaC Observability

View on GitHub

AI-Assisted Broker Portfolio Risk Review

Agentic workflow demo using the GitHub Copilot SDK — walks a broker through a 6-step portfolio risk review with tool invocation, multi-turn sessions, SSE streaming, and Azure OpenAI BYOM support.

GitHub Copilot SDK Azure OpenAI Tool Calling (6 Tools) React + Express TypeScript

View on GitHub

Integrate Real-Time Search in AI Solutions

Hands-on workshop demonstrating 5 approaches to integrate real-time web search into AI solutions — Bing Grounding via Agent Service, REST API, MCP, domain-filtered search, and streaming responses with citations.

Bing Grounding Azure AI Agent Service Model Context Protocol Python Bicep

View on GitHub

AI-Enhanced SharePoint Intranet — Intelligent Employee Portal

Modern enterprise intranet built on SharePoint Online with SPFx web parts powered by LLM integrations (Azure OpenAI / ChatGPT) — delivering AI-driven search, personalized content feeds via Microsoft Graph API, context-aware assistants, and conditional access-based UI rendering for 2000+ employees.

SPFx (React/TypeScript) Azure OpenAI Microsoft Graph API SharePoint Online Conditional Access PnP JS

Credentials

Microsoft Certifications

AI-102 · Designing and Implementing a Microsoft Azure AI Solution

March 2025

Featured

AI-900 · Microsoft Azure AI Fundamentals

October 2024

Featured

MS-600 · Building Applications and Solutions with Microsoft 365 Core Services

May 2021

MS-900 · Microsoft 365 Fundamentals

May 2021

MS-700 · Managing Microsoft Teams

May 2021

PL-100 · Microsoft Power Platform App Maker

May 2021

AZ-400 · Designing and Implementing Microsoft DevOps Solutions

May 2021

AZ-104 · Microsoft Azure Administrator

May 2021

PL-900 · Microsoft Power Platform Fundamentals

February 2020

AZ-301 · Microsoft Azure Architect Design

December 2019

AZ-300 Azure Architect Technologies badge

AZ-300 · Microsoft Azure Architect Technologies

July 2019

AZ-900 · Microsoft Azure Fundamentals

March 2019

70-488 · Developing Microsoft SharePoint Server 2013 Core Solutions

July 2014

Career Journey

Professional Experience

Senior Cloud Solution Architect

Sep 2015 – Present

Houston, Texas

Architected multi-agent AI systems using Azure AI Foundry, Semantic Kernel, and Azure OpenAI for autonomous enterprise workflows—enabling intelligent document processing, knowledge retrieval, and automated decision-making.
Designed and deployed RAG pipelines with Azure AI Search, vector embeddings, and custom chunking strategies for domain-specific knowledge retrieval across 50K+ enterprise documents.
Built AI agents with tool-calling and function-calling capabilities integrating enterprise APIs, Dataverse, Microsoft Graph, and custom data sources for autonomous task completion.
Implemented agent evaluation frameworks including automated testing, prompt optimization, and human-in-the-loop validation to ensure accuracy, grounding, and responsible AI compliance.
Built multi-agent orchestration workflows where specialized agents collaborate on complex business processes—document analysis, data extraction, summarization, and report generation.
Built Copilot Studio copilots and AI agents integrating Microsoft Graph, custom actions, and enterprise data sources to automate business operations and enhance employee experience.
Designed and developed AI-powered SPFx web parts for SharePoint Online intranets—embedding LLM capabilities (Azure OpenAI, ChatGPT, Claude) to deliver intelligent search, context-aware content recommendations, and conversational assistants directly within employee portals.
Implemented personalized intranet experiences leveraging Microsoft Graph API for user context, conditional access policies, and dynamic content rendering based on role, department, and permissions—driving Phase 2 enterprise intranet modernization.
Delivered AI-assisted automation for business reporting and case documentation by combining Dataverse/Dynamics 365 data, Power Automate orchestration, and generative AI summarization.
Architected end-to-end Power Platform solutions using Power Apps, Power Automate, Power BI, Dataverse, and enterprise connectors to replace legacy systems and reduce operational overhead.
Designed cloud-native applications using Azure App Services, Azure Functions, managed identities, and event-driven patterns to support scalable, resilient enterprise workloads.
Led strategic engagements with senior leadership, defining cloud adoption roadmaps, governance models, and modernization strategies aligned to organizational priorities.
Defined governance, ALM patterns, compliance guardrails, and environment strategies for Power Platform, SharePoint, and Azure solutions.

AIG

Senior Intranet Developer

Jan 2016 – Jan 2019

Houston, Texas

Led the development and modernization of the enterprise SharePoint Online intranet platform across multiple AIG business units, delivering scalable, Phase 2 intranet capabilities aligned with business needs.
Guided a team of developers in delivering custom SharePoint applications, ensuring high-quality code delivery and on-time execution.
Designed modern team sites with enterprise search, CMS experiences, user-context personalization, employee directory, conditional access, and dynamic content components tailored to role and department.
Developed advanced SPFx web parts, extensions, and UI components using TypeScript, React, and PnP JS—integrating REST APIs, Power Apps, Power Automate, Azure services, and Power BI for dynamic, user-specific functionality.
Built secure API integrations using Microsoft Graph API for user profiles, permissions mapping, conditional access, and cross-system connectivity with external data sources.
Collaborated cross-functionally with UX designers, business analysts, and stakeholders to enhance UI/UX, ensuring intuitive and engaging employee-facing intranet tools.
Drove improvements in automation, usability, and system efficiency—reducing manual processes and delivering measurable gains in employee engagement and intranet adoption.
Worked within an Agile / CI-CD environment, participating in sprint planning, code reviews, and iterative releases.

Cardinal Health

SharePoint Developer

Jun 2016 – Jan 2017

Houston, Texas

Designed and developed custom SharePoint Online solutions including modern sites, permission models, and governance-ready structures.
Built responsive SPFx web parts and extensions using TypeScript, React, and PnP JS for enhanced intranet experiences.
Created end-to-end Power Apps solutions integrated with Dataverse and Microsoft 365 data sources to digitize business processes.
Developed dynamic Power BI dashboards connecting to SharePoint, Dataverse, SQL, and custom REST APIs for enterprise reporting.
Implemented ALM, governance, and security controls across Power Platform, including DLP policies and CoE monitoring.

Cognizant Technology Solutions

Technology Specialist

May 2014 – Jan 2016

Served as Technology Specialist within the SharePoint Practice, contributing to architecture design, solution frameworks, and technical standards.
Led a team of developers providing hands-on technical guidance, code reviews, task planning, and mentoring.
Designed Site Architecture, Information Architecture (IA), and Solution Architecture aligned with enterprise governance.
Built end-to-end solutions using C#, ASP.NET, .NET Framework, SharePoint 2010, Visual Studio, and SQL Server.
Led proposal efforts and RFP responses, performing requirement analysis, scope definition, estimation, and solution positioning.

Fifty Five and Five

Technical Writer

Mar 2015 – Feb 2016

Affiliated with the UK-based content writing and technology consulting company, creating technical content for technology companies.
Authored articles on Microsoft technologies including MVC, ASP.NET, SharePoint, Office 365, and current technology trends.

Deloitte Support Services

Senior Analyst / Technical Lead

Nov 2011 – May 2014

Served as Senior Developer and Technical Lead for Deloitte Integrated Global Search—an enterprise-scale knowledge retrieval and information mining platform built on SharePoint 2010 and FAST Search, a precursor to modern RAG architectures.
Led a distributed team of developers, driving technical direction, code quality, sprint planning, and collaboration with US-based stakeholders.
Built large-scale indexing, crawling, and content ingestion pipelines for SharePoint and non-SharePoint content sources—establishing patterns now foundational to modern vector-based retrieval systems.
Developed a Content Enrichment Service (CES) to enhance metadata, improve search relevance and ranking—analogous to modern embedding enrichment and chunking strategies in RAG pipelines.
Provided stable go-live and production support, ensuring reliability and continuous improvement of the global search platform.

Infosys Technologies Limited

Senior Systems Engineer

Jan 2008 – Nov 2011

Built SharePoint/.NET-based Supply Chain Management products, delivering core features using SharePoint, ASP.NET, SQL Server, and PerformancePoint dashboards with KPIs.
Developed a rich, lightweight product version using Silverlight and custom APIs to modernize UI/UX and enhance application performance.
Built real-time e-Alerts functionality using Java, Struts, Hibernate, GPS data, and Google Maps APIs for live trip metrics and operational visibility.

Building Agentic AIfor the Enterprise

Skills & Technologies

Agentic AI & Intelligent Automation

AI Agent Development

Azure Cloud Services

Power Platform

Microsoft 365 & SharePoint

Development & Frameworks

Architecture & Governance

Agentic AI Case Studies

AI-Powered Document Extraction & RAG Pipeline

Azure AI Insight Hub — Centralized AI Platform

AI-Assisted Broker Portfolio Risk Review

Integrate Real-Time Search in AI Solutions

AI-Enhanced SharePoint Intranet — Intelligent Employee Portal

Contoso AI Paints — Build Series

Project Setup & Azure Functions

Azure Blob Storage & PDF Upload

Azure OpenAI — Deploy GPT-4.1

Azure AI Search — Index, Skillset & Indexer

Custom AI Extraction — Deploy the GPT-4.1 Function

RAG Agent in Azure AI Foundry — Live Demo & Finale

Microsoft Certifications

AI-102 · Designing and Implementing a Microsoft Azure AI Solution

AI-900 · Microsoft Azure AI Fundamentals

MS-600 · Building Applications and Solutions with Microsoft 365 Core Services

MS-900 · Microsoft 365 Fundamentals

MS-700 · Managing Microsoft Teams

PL-100 · Microsoft Power Platform App Maker

AZ-400 · Designing and Implementing Microsoft DevOps Solutions

AZ-104 · Microsoft Azure Administrator

PL-900 · Microsoft Power Platform Fundamentals

AZ-301 · Microsoft Azure Architect Design

AZ-300 · Microsoft Azure Architect Technologies

AZ-900 · Microsoft Azure Fundamentals

70-488 · Developing Microsoft SharePoint Server 2013 Core Solutions

Professional Experience

Academic Background

Bachelor of Technology — Computer Science

Get in Touch

Phone

Email

LinkedIn

Credly Badges

GitHub

Microsoft Learn

Building Agentic AI
for the Enterprise